Simon Brown

Simon Brown has over 25 years senior international experience in HR Management. He specialises in:

  • Business Transformation and Change management
  • HR Transformation including Shared Services design, delivery and deployment
  • Talent Acquisition and Talent Management 

He has worked with a range of global organisations including Duracell Batteries, GlaxoSmithKline, Premier Farnell, The Coca-Cola Company, E.ON and NCR Corporation.

Simon has been involved in the full design and deployment of HR Transformation to Shared Services in all 6 times since 1995, including vendor selection for outsourced partners. He has a strong expertise in selecting and developing HR Shared Services teams.

Simon is both a strategic thinker and seasoned operational practitioner in the Transformed HR Model and has held the following roles:

  • Leader - Centre of Expertise, European HR Director,  Recruitment Director, 
  • Strategic -HR business partner and member of Global HR Leadership PMO Teams,
  • Operational- Shared Services Director for Coca-Cola Europe and NCR.

In the last 2 years Simon helped NCR to set up a new Customer Services Centre of Excellence in Serbia, and developed the skills and service of the shared services team to enable the achievement of 99.2% customer satisfaction (with 77.4% very satisfied) in the December 2013 customer satisfaction survey HR dashboard results.

In addition Simon is a speaker and chairperson at HR conferences for the Shared Services and Outsourcing Network (SSON) in Europe, and is a regular article columnist for the Global SSON website. His articles have also appeared in HR Grapevine, HRO Today, Personnel Today, HR Magazine and HR Transformation Network.

Simon is now available to help your company with change management, HR transformation, talent management and shared services design, delivery and operational excellence projects.

0044 (0)7740731474

27 results
of 3
Assess the change readiness level of each team member and then choose the appropriate leadership action to coach and grow them through the change curve...Full Article »
Common factors that can make a great difference to the speed of implementation and effectiveness of your transformation....Full Article »
When you come to the nitty gritty of transformation, the truth is it can mean redundancy and painful change. Simon reflects on decades at the front line, and discusses your only two options for navigating through this...Full Article »
A blasphemous idea? Or the only sensible solution for driving more value out of HR?...Full Article »
What makes a leader? People management skills, cultural IQ and a sound change management capability. Plus some advice on how to develop your career potential by focusing on the skills needed today...Full Article »
Your HR generalists come to the Shared Services table kicking and screaming. So what do you do? 6 tips to get them on board...Full Article »
Tags: career
Why the CEE region continues to attract and develop business shared services excellence...Full Article »
How to become a better (more effective) SSO leader. Plus Shared Services leaders share their best and worst moments with us......Full Article »
1 out of 5 Shared Services leaders need to do more proactive selling and marketing of their shared services function with key stakeholders: Survey on leadership effectiveness...Full Article »
27 results
of 3