Jim Scully

Jim Scully is the founder of the HR Shared Services Institute, and a leading shared services consultant based in Atlanta, Georgia.  He works with companies globally to evaluate, design and implement value-driven HR service delivery models that tailor world-class solutions to meet the specific needs of client organizations.  Prior to founding the Shared Services Institute, Jim directed the HR Shared Services operations for Georgia-Pacific Corporation – serving an employee population of 50,000.  Under his leadership, the HR Service Center gained year-over-year improvements in customer satisfaction while achieving significant operational cost savings. Jim also led major HR shared services and effectiveness projects for Hewitt. 

The new generation of cloud-based HR systems allows managers to be almost entirely self-sufficient, but many organizations still resist turning over the controls, claiming managers 'just aren’t ready' or can't be trusted with so much power. Frankly, they are probably right......Full Article »
SaaS is disrupting HRMS platforms in a perfect example of what economist Joseph Schumpeter called "gales of creative disruption." During these periods, the pace of change accelerates as new market entrants put pressure on incumbents, and everyone scrambles to survive. If you’re not already thinking about what’s next, Scully recommends...Full Article »
Cloud, Convergence and Commoditization. Those are the trends that are defining HR Services technology's evolution. Jim Scully walks us through the options...Full Article »
SSON's HR Tech guru attempts to bring clarity to the sometimes-murky topic of Cloud Computing...Full Article »
Internet-based technology has transformed consumer-facing processes across the board. A similar thing is happening to HR service delivery, where the user experience is being turned on its head. Here's why technology's "Third Turning" is the most important yet...Full Article »
I can rattle off the three-letter airport codes for over a hundred airports around the world. Pretty impressive, eh? OK, so it’s useless knowledge. But 35 years ago when I was beginning my career as an airline reservations agent, committing airport codes to memory was essential because one had to enter the right codes into the "green...Full Article »