Rakesh Sangani

Rakesh is a strategic advisor, solution architect and implementer of transitions and transformations. With a specialism in BPO, Shared Services and Offshoring, Rakesh has worked with CFOs, FDs and senior client executives in the private sector (including at Ernst & Young, Pitney Bowes, Orange, Barclays and RBS) and the public sector (across Health, Police and Government markets) in improving efficiency, effectiveness, cycle times and profitability.

Rakesh is a qualified chartered accountant, holds practitioner status in Prince 2 and MSP and is certified Lean Six Sigma. He was trained by Andersen, Deloitte and Accenture and is now a partner at a social enterprise management consultancy Proservartner providing strategic advice and focusing on operational solutions for leading FTSE 100 and Professional Services firms.

59 results
of 6
It's dangerous, but common, to put the need to reduce costs above the culture that's required. Short-term, you might be ok, but ......Full Article »
[August 4 2014] IBM Signs Six-Year Outsourcing Contract with Microfinance Firm Janalakshmi News: As part of the contract, IBM will leverage its Big Data and Analytics, Cloud and Mobile capabilities to gather customer information, digitalise and automate operations at JFS. The move will also help to improve JFS’ payment methods to...Full Article »
You've planned the migration for months and spent far too much time worrying about the new SSO. In the excitement of shifting activities out, what's "left behind" is often forgotten though. That's a mistake...Full Article »
Rakesh Sangani, SSON Editor-at-large, evaluates what's behind the recent headlines Telenor award Accenture $215 million 5 year outsourcing deal Telenor announced that it has selected Accenture to accelerate the implementation of a global shared services vision across companies within the Telenor Group. Accenture will provide...Full Article »
Culture, brand, and strategy are all important in getting the results you want. But they're all driven by the vision you set yourself – so decide what you want to represent, and stand behind it....Full Article »
Shell has offshored over 8,000 back office posts to cheaper offshore locations over the last five years......Full Article »
India's largest BPO firm Genpact on Monday posted a 33% increase in its net profit to $46 million in the quarter ended December 31, 2010...Full Article »
Tags: BPO
In 2010, SSON Editor-at-large, Rakesh Sangani of Proservartner Partners, made seven predictions for shared services and outsourcing. As 2010 comes to a close, and before we make our predictions for 2011, we thought it would be a good idea to review the accuracy / or inaccuracy of these annual predictions!...Full Article »
CNBC had reported earlier that NASDAQ-listed BPO firm EXL Services was on the market for sale......Full Article »
Having just come back from Kenya, I came across plenty of rhetoric over the troubles that Egypt was facing, the impact on outsourcing and the opportunity for Kenya......Full Article »
59 results
of 6