Barbara Hodge, Editor
Barbara Hodge is SSON's Global Editor and has been with the organization since 2000, having joined to launch Shared Services News (remember hard copy magazines?). She is now responsible for SSON's online portal content, including industry reports, case studies, surveys, interviews, etc – as well as everything else that makes SSON the most trusted space for practitioners from around the world. 
Barbara uses her extensive industry knowledge and connections to provide a unique perspective on the latest trends and developments across the SS&O landscape. She is the voice of, SSON’s online content portal, and she regularly conducts interviews with key industry figures to ensure SSON is a one-stop shop for shared services and outsourcing resources.
Prior to joining SSON, Barbara was Editorial Director at Armstrong Information, a London-based specialist publishing firm, with responsibility for launch and editorial content management for a number of management journals, including corporate communication, change management and business process reengineering. She started her career with Deutsche Bank Capital Markets in London, back in the days when investment banking seemed the cool place to be.

Phone: +1 904 824 3631

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The lure of lights out processing has been dangled before practitioners for two decades,...Full Article »
Tags: IA|lights out|RPA
Don’t lock yourself in a shared services silo – being a well-rounded individual will make you stand outOne of the challenges of our time is trying to stay informed. For any of us who grew up pre-email – and that is a lot of you out there! – it's still mind blowing to consider just how much interesting, relevant, and intellectual...Full Article »
The end of the week is always tiring, right? We didn't get through our to do list, slept badly last night, and the commute isn't getting any easier…So it's all the more important to do something fun at your desk. A yoga stretch, a stolen YouTube moment, or a plain old laugh – all the more effective when it hits close to home. I...Full Article »
Tags: Funny
The key hurdle for enterprises right now is integrating solutions into their existing environment....Full Article »
My favorite things – and ideas I've stolen from others ;–)...Full Article »
As with any change management, preparedness and planning are key. Here are some suggestions...Full Article »
To evaluate a good RPA solution, the important thing is to understand the difference between robotic automation tools...Full Article »
Tags: RPA|IA|tools
An overview of the opportunities delivered by IA, and examples of their application to Shared Services. Extracted from the IA Global Market Report 2017...Full Article »
How do you know if your performance is ‘where it should be’? And anyway, where should it be? Are you, perhaps, bumping along sub-par? And: what’s a valid benchmark?Answering questions like these is not easy in isolation. That's why benchmarking is so popular. In fact, it's the one question practitioners ask us most often: Can you share...Full Article »
103 results
of 11