Anirvan Sen

Anirvan is an internationally recognized thought leader and brings over two decades of transformation and operations experience in organization transformation, shared services and process excellence. His specializations include setting-up and creating captives, green-field business process outsourcing, operational excellence and global process improvements. He has worked with several Fortune 500 (GE, SONY, DELL, Coca Cola, Gilead Sciences) and middle-tier companies (Unit4, Epicor, MAF Ventures). His global experience spans from China, South-East Asia, India, US, Brazil, Europe, Turkey, Russia/CIS, Middle-east & Africa. He is a Master Black Belt Lean six sigma.


Stop looking at metrics that make you look good – and let's be honest about effective, governance-oriented measures that measure impact, instead!...Full Article »
It's time for Asian managers to shed their old image and take the lead in the region's growth markets. Distinctly Asian thinking combined with global ideas and solutions are just what's needed at this moment...Full Article »
Do you know who’s the King of India? You’re thinking, India is a democratic country and doesn’t have a King. Wrong. Think again. The King of India is Ran"King" – ranking!!...Full Article »
I love to travel and I love to study the cultural aspects of different countries. Being in the BPO industry has allowed me to interact with people from all over the world on a regular basis....Full Article »
The BPO industry offers plenty of highs – and lows...Full Article »
Understanding the role-play in offshore BPO teams...Full Article »
As organizations are looking to emerging markets as growth engines, don't be caught unprepared....Full Article »
Parkinson’s Law is where work expands to fill the time available. Take a hard look at your retained organization: has it succumbed to the disease?...Full Article »