Richard Pain

Content contributor - SSON Singapore

By the end of the year, China’s Shared Services industry is projected to account for 47% of GDP and reach a value of USD $85 billion. Why you should care......Full Article »
How is China's shared services industry progressing i the face of competition for labour, and which areas are top of SSO leaders' lists for driving improvement?...Full Article »
Across Asia, fierce competition for talent is leading organisations to turn to HR for strategic assistance and support. Malaysian businesses are embracing this trend...Full Article »
SSON re-examines the risks and rewards of P2P integration for you and your business...Full Article »
As the second city of the Philippines, one of Cebu's challenges is that many of the major vendors are not based there, causing problems for SCCs and BPOs. Four strategies that will help Cebu get there...Full Article »