Ankur Jain

Ankur Jain began his shared services & outsourcing career in India and has 11 years of experience with leading global providers like EXL service, Accenture and GENPACT as a Business Process Manager, Project Leader and Consultant. He graduated in Commerce and has a Masters degree in Business Administration.

Customer deductions dilute revenue and profit, especially for CPGs. They also impact the corporate wallet by way of large back office expenses. Non-metric but critical aspects can improve the value chain....Full Article »
Find out why structuring by process rather than by function will deliver far superior performance on OTC...Full Article »
As organizations have shifted from "aggressive" to "cautious", Order-to-Cash is getting more scrutiny. With Latin America becoming increasingly active, we take a look at where the obvious gains might be......Full Article »
For all of you who are today relying (whether direct or indirect – and you may not even know it!) on workers from the Indian continent for your service delivery: how much do you really know about the labor market there? This upcoming generation will have a significant influence on your business – and perhaps not just in a "back office...Full Article »
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