Ron Kaufman

Ron Kaufman is the founder of UP! Your Service and is one of the world’s most sought-after educators, consultants, and thought-leaders in the world of superior service. He is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street JournalThe New York Times, and USA Today.

Global Service Guru Ron Kaufman explains why "service" defines "value" – and how to use this to retain top talent...Full Article »