Jay Manahan

Jay Manahan is a Business Development and Program Management Consultant and Executive for offshore BPO and shared services engagements, with 20 years of experience in Outsourcing, Consulting, IT, and F&A. Apart from advising his clients, he also invites them to not take themselves too seriously. He can be reached at

Is your gut feeling telling you that you are not performing at expected levels, even though indicator lights are all green? Well, don't get too emotional about it. This kind of "color-blindness" serves no purpose…...Full Article »