Mark Kobayashi-Hillary


Mark Kobayashi-Hillary is the CEO of IT Decisions, the leading source of English-language insight into the Brazilian tech sector. He is British and based in São Paulo, Brazil.

Mark is also an author, blogger, and advisor on technology, globalisation and corporate change. He has written several successful management books, including ‘Global Services: Moving to a Level Playing Field’, ‘Who Moved My Job?’, and ‘Building a Future with BRICs’. The theme running through most of his books is how company structures are changing, globalising, and offering new opportunities for intelligent executives.

Mark's outsourcing blog for Computing magazine eventually became a book in 2009, titled 'Talking Outsourcing' and this blog was shortlisted for a blog of the year award in 2009 by Computer Weekly magazine. He blogs for a number of other media organisations including Reuters,, and Computer Weekly.

Mark has advised the United Nations on the development of the IT industry in Africa and Bangladesh, the Indian government on service exports, and the British government on developing a hi-tech economy. Mark spent most of September 2010 working with the Maltese government on a benchmarking exercise guiding their ICT industry development. Mark is a visiting lecturer on the MBA programme at London South Bank University and has lectured as a guest at many other universities including the LSE, Loughborough, and Henley Management College.

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Why do so many IT suppliers appear to be in denial about the effect the cloud could have on their business model?...Full Article »
MKH sums up the world of IT Outsourcing into 3 simple terms......Full Article »
Where do you think of when considering offshore IT outsourcing? Usually it’s India, because there is a large pool of companies that have great experience in the sourcing marketplace, but what about Brazil?...Full Article »
Where does the innovation in IT come from? So many companies are seeking innovation and improvement, yet how many can really point to a series of success stories?...Full Article »
Mark Kobayashi-Hillary discusses how a company's culture can influence the outsourcing process and provides steps in order to combat the initial fear...Full Article »
Mark Kobayashi-Hillary explains how cloud computing is going to expose how inefficient many IT departments are...Full Article »
Mark Kobayashi-Hillary discusses the importance of understanding the value of social media and how it changes communication models......Full Article »
Mark Kobayashi-Hillary discusses the likelihood of consumer brands utilizing Facebook for Master Data Management...Full Article »
Suppliers outsourcing strategy to leaders of their own customers is an interesting reversal of responsibility which demonstrates that the supplier is fully aware of their own importance to the client...Full Article »
Brazil is a country looking for its place in the global business community…and benchmarking against India is NOT the solution...Full Article »
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11 results
of 2