By Glenn Remoreras and Ibrahim Jackson
About the Authors:
Glenn is a technology and business process expert with international and hands-on management experience in a senior IT management role. He currently heads Corporate IT and Supply Chain Process Evolution at CEMEX in the US. He spearheads IT strategic planning sessions and conducts workshops on business relationship management. He specializes in using technology in enabling business processes to deliver customer and shareholder value with maximum efficiency. He published articles on major publications and personal blog Simple Processes (www.glennremoreras.com) He presented in conferences on topics ranging from IT, business process management and social media. Glenn recently joined Business Relationship Management Institute as Founding Member and Vice-Chairman of the Advisory Committee. BRM Institute (www.brminstitute.org) is a non-profit corporation that serves the Business Relationship Management professional community by providing membership, certification and professional development.
Ibrahim is a seasoned professional and educator of information technology (IT) business relationship management (BRM). He takes pride in bridging technology/digital teams with the consumer brands and business function of a New York based Fortune 500 cosmetics company. His passion for the BRM role is to enhance IT’s image and grow the business by leveraging digital technology to equip, enable and execute on strategic initiatives. Ibrahim is a member of the Advisory Committee of the Business Relationship Management Institute and a founding member. BRM Institute (www.brminstitute.org) is a non-profit corporation that serves the Business Relationship Management professional community by providing membership, certification and professional development.