Adam Walls

A senior leader and deliverer of change who is able to engage at all levels of the organisation and act as ‘boundary crosser’ for all change. With the experience of designing, delivering and leading EMEA wide initiatives in leading companies in BPO, Telecoms, Banking, Local Government, Finance (SOLVENCY II) and Data (Reuters) specialising in Transactional (service) Process, sales operations and end to end operational process using LEAN, Lean Sigma and Six Sigma. ETOM, ITIL, PMO design, alignment and deployment.

Unlike with 'efficiency', there is no limit to how 'effective' people can be. So if your focus is on effective processes, then innovation can work some magic. Find out how...Full Article »