Paul is a Chartered Accountant, business transformation specialist and operational manager with extensive experience in shared services, business process outsourcing (BPO), systems implementation and programme management. He has 20 years experience gained in both consulting within major consulting organisations and operational roles up to CFO level. Paul has worked on over 20 shared services projects and his experience covers the full BPO / shared services life cycle from service strategy and feasibility through to solution design, service transitioning and operational management of shared services.

Paul has experience in all key back office functions including Finance and Administration, Human Resources, IT and Customer Services, and has managed a number of large scale ERP Finance and HR systems implementations. Paul has worked with leaders of some of the UK's largest and most complex shared services centres, all of whom have seen their roles transform to a leader of multifunctional service, and are now considering this evolution in shared services.