Ira Fialkow is Vice-President, Shared Services, for Rinker Materials Corporation, a building and construction materials company headquartered in West Palm Beach, Florida. Ira joined Rinker in 1990 as a Business Unit Controller. In 1994, he was promoted to Corporate Controller. In that role, he started the development and led the implementation of Shared Services for all of Rinker’s business units. In January 1996, the Shared Cervices Center opened in West Palm Beach, Florida. Services included transactional accounting and IT. Since that time, new services have been added, including HR. In 1998, the rollout of SAP was completed companywide and since then, all processes and systems have been standardized.

Case study: Rinker Materials and end-to-end process leadership...Full Article »