Dermot's job is “looking after the team that does all the doing bits of HR” ranging from recruiting 500 people per week to paying 160,000 employees every week and all points in between! Dermot joined Royal Mail as Treasurer 17 years ago. He has gone on to hold a variety of finance roles before “graduating” to P&OD. He has led both the finance and human resource restructuring projects in recent years.

Dermot Toberty of the UK's Royal Mail Group on how the organization has evolved its Shared Services implementation and strategy since 1994...Full Article »