Patrick Forsström


I’m experienced in developing Multi-function Shared Services with both captive and outsourced processes near shore and offshore. I’ve also worked with Airline Revenue Accounting management functions for more than 7 years and I’m experienced in implementing and utilizing highly automated RA systems and developing the delivery centers for the processes.
Program/project management and steering experience from several major IT implementation projects and experienced with the processes and system solutions in airline financial management, revenue accounting and cost accounting.

Specialties: Change Management, Process Development, Development of Shared Services, Airline Revenue Accounting, Program Management and Project Steering, Outsourcing, Process re-engineering, Investment Projects, Management Accounting, Contract Negotiation, Partnerships and Joint Venture.

Understanding clients’ core business helps Finnair’s SSO tackle the dilemma of balancing standardisation with customers’ increased desire for industry-specific specialisation....Full Article »