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Dirk
Verburg

Dirk Verburg

Dirk Verburg is the HR Director for Covidien, a global company in the Medical Devices industry with more than 40.000 employees and a turnover of more than USD 10 bn/year. Prior to Covidien, he worked for Swiss Re as HR Director Western Europe where, amongst other things, he managed Swiss Re's HR Shared Service Center for Western Europe. Before he joined Swiss Re he worked for Shell where he managed Shell's Employee Services for Western Europe. This article is based solely on his in-house experiences, and reflects his personal opinions – not the opinions of his employer.

Despite the data and widespread proof of concept –– why are HR shared services still falling short of the mark? And what can be done about it?...Full Article »
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