Lior Arussy

Lior Arussy is the president of Strativity Group which specializes in the design and delivery of customer experience strategies. The company has assisted many shared services organizations in designing customer-centric strategies. Arussy is  the author of several books. His new book is Excellence Every Day: Make the Daily Choice - Inspire Your Employees and Amaze Your Customers (Information Today, Inc. April, 2008).

Customer relations and experience guru Lior Arussy or Strativity Group on why businesses need to refine their customer focus - and go the extra mile...Full Article »
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