Jon Ward ACMA is an independent Interim Manager whose assignments have included a variety of roles for some of the UK's most successful shared service operations including the award-winning Marks & Spencer's Finance operations and Royal Mail's HR and Finance SSC's. Jon has over 10 years' experience of leading Change Management, Organisational Design, Systems Implementation and Process Improvement across a variety of business sectors and industries. Jon's current assignment is the review of ERP system requirements and business processes for a niche manufacturing and distribution SME.

How those less experienced in the change journey can really gain an understanding of what lies ahead...Full Article »