Matthew Wilde is a Director for the shared services organization at iHeartMedia responsible for the day to day operations in the credit, cash applications, collections, reporting and RPA teams.
Matthew has been managing operational teams for 16 years while continuously leading process improvement efforts. He has been with iHeartMedia for 5 years; working in the shared services organization for the past three years and before that the corporate strategic initiatives office for two years. Before joining iHeartMedia, Matthew worked for a Fortune 500 BPO company where he managed operations and lead a cost cutting initiatives team that worked on 1000’s of process for client portfolios.
Matthew took part in the initial implementation of Robotic Process Automation at iHeartMedia and manages the COE today.