Serviceware is a leading provider of software solutions for digitizing and automating service processes that enterprises can use to improve their service quality and efficiently manage their service costs. Part of the group´s comprehensive enterprise service management platform (ESP) is Serviceware Financial Management, a leading standard solution in Europe for value-oriented controlling of IT and shared services. Whether service catalogue management, budget planning, pricing, internal cost allocation, cost reporting, benchmarking or transfer pricing documentation – Serviceware Financial Management helps to save IT costs immediately, ensures that IT service meets business requirements and allows to prove the value of the IT organization. Besides, ESP is comprised of the software solutions for Service Management (Serviceware Process Management), Field and Customer Service Management (Serviceware Resource Planning) and Knowledge Management (Serviceware Knowledge Management). Serviceware SE has five branches in Germany and all over Europe including Austria, England, the Netherlands, Sweden, Switzerland and Spain. Furthermore, the company is listed on the German stock exchange (prime standard). The company’s headquarters are located in Bad Camberg, Germany. At present Serviceware has approximately 400 employees.