10 - 12 February, 2020 | Hilton Syon Park, London, United Kingdom

Future of Finance & CFO Summit, Tuesday - Conference Day 1

8:00 am - 8:50 am Registration & Welcome Coffee Break


Armand Angeli

Chairman of the RPA, Intelligent Automation, Shared Services & Outsourcing Committee

9:00 am - 9:30 am Changing responsibilities, changing perceptions: the evolution of the finance function

Douglas McDonald - VP Finance & Strategic Business Transformation, Starbucks
o The CFO as an organisation leader, influencer and true agent of business-wide change
o Cascading the influence of the finance function throughout the business
o Looking ahead: making a fundamental shift in the way finance leaders must allocate time and resources
o Being proactive in the search for ways to enhance processes & operations for the future

Douglas McDonald

VP Finance & Strategic Business Transformation

9:30 am - 9:45 am Future of Finance Networking Breakout Session

Delegates will find a small coloured card on the tables in front of them. The objective is simple – find another person with the same coloured card and get to know them! Do they work in the same industry? Are their day-to-day responsibilities and challenges similar? What are they hoping to get out of the event? Use this as an opportunity to meet your finance peers and expand your professional network.

9:45 am - 10:30 am TECH TALK PANEL DISCUSSION: What new technologies are disrupting the finance function?

Andrew Codd - Senior Finance Consultant, Support & Deploy Services, Dell
Eleanor Hampson - Director Financial Transparency, British Council
Technological development from personal computing to cognitive computing: what has the evolution from hindsight to insight enabled for the finance function?
o Knowing when tradition doesn’t work - migrating away from a “one-size-fits-all” approach in the adoption of new technologies
o Ensuring that the rise of technology brings proactivity, not reactivity, to changes in the external market and to changes in disruption

Andrew Codd

Senior Finance Consultant, Support & Deploy Services


Eleanor Hampson

Director Financial Transparency
British Council

10:30 am - 11:00 am CASE STUDY: Establishing a worldwide team of strategic CFO business partners across 45 countries

Claude Laruelle - Chief Financial Officer, Veolia
o Why is strategic business partnering becoming more important? What tangible benefits can be ascertained?
o Discussing the finance activities which were re-evaluated in the adoption of a new business partnering approach at Veolia
o Moving beyond the delivery of numbers and enabling a culture of value-creation and proactivity across 11 zones worldwide
o Improving the quality and availability of business information and aligning finance business partnering roles to organisational structure

Claude Laruelle

Chief Financial Officer

11:00 am - 11:30 am Morning Refreshments -- grab a coffee and get to know your finance peers

11:30 am - 12:00 pm CASE STUDY: Transforming finance at GSK: creating a global network of regional finance hubs

William Benson - Vice President Finance Transformation, GlaxoSmithKline


William Benson

Vice President Finance Transformation

12:00 pm - 12:30 pm The new operating model for modern business: revealing agility in finance

o Removing the technology bottleneck of multiple legacy systems, empowering your team to conceptualise, prioritise and build their own solutions to solve complex analytical challenges
o The key measures of business agility
o Making way for more flexible, insightful and traceable reporting in real time on large volumes of data
o Avoiding a ‘big bang’ replacement of legacy systems

12:30 pm - 1:00 pm The blueprint for the future of finance – developing a hybrid of accountants, analysts, and machines

Lizi Hills - Strategic Finance Director, Burger King
o Conducting a finance strategy and operating model assessment to help define the best course of action for creating value with teams enhanced by analytics and bots
o What does it take to balance cost and control, and how do we embed control across business processes?
o Challenges and opportunities posed by adopting an automation strategy within finance – hiring analysts, driving robotics, and educating and reassuring “traditional finance” teams about this change

Lizi Hills

Strategic Finance Director
Burger King

1:00 pm - 2:00 pm Lunch

TRACK A: Redefining finance: from evolution to revolution

2:00 pm - 2:25 pm CASE STUDY: Redefining the value proposition in finance: a ‘one year on from Future of Finance 2019’ progress update!
Mustafa Kilic - Group Chief Financial Officer, Groupe SEB


Mustafa Kilic

Group Chief Financial Officer
Groupe SEB

TRACK B: Finance in a digital ‘space race’

2:00 pm - 2:25 pm How technological shifts are refocusing the finance function towards revenue and value creation
o How technological advancements are driving the new finance delivery model
o Are finance operations truly ready to embrace technology, switching their traditional technology focus from transactions processing to support for growth and innovation?
o What skills will be necessary for continuing to create value in the new-age finance function?

TRACK C: Finance Shared Services

2:00 pm - 2:25 pm Migrating processes to shared service centres
Tim Hammonds - Director GBS Finance, Groupe PSA
o Agreeing a timed and resourced roll-out sequence and managing expectations
o Defining, standardising and harmonise systems and processes including master data management
o Managing business constraints and competing with other initiatives
o Technology as a key process enabler

Tim Hammonds

Director GBS Finance
Groupe PSA

2:25 pm - 2:30 pm 5 minute changeover

TRACK A: Redefining finance: from evolution to revolution

2:30 pm - 2:55 pm How finance teams need to engage with the rest of the business
Andrew Codd - Senior Finance Consultant, Support & Deploy Services, Dell
- Finance and HR: how do we use metrics that speak the same language so value can be shared?
- Finance and IT: how do we facilitate an ongoing collaboration on the various initiatives funneled down from senior management?
- Should we be encouraging rotations between finance and the business to provide functions with greater insight into their respective issues? Is this worth our time?

Andrew Codd

Senior Finance Consultant, Support & Deploy Services

TRACK B: Finance in a digital ‘space race’

2:30 pm - 2:55 pm Shifting your team to a strategically and commercially-aware mindset
Jessica McDarren - Director Commercial Finance Operations, L'Oreal
o The CFOs role in generating finance leaders who can look beyond the monetary issues
o Building a team that delivers insight and interpretation when transactional work has been outsourced
o Redeveloping positivity and dynamicism in the team’s way of thinking

Jessica McDarren

Director Commercial Finance Operations

TRACK C: Finance Shared Services

2:30 pm - 2:55 pm Enabling vertical expansion of SSCs to offer higher value services such as FP&A
Pete Judd - Director Finance Transformation, Hilton Hotels & Resorts
o What’s the best way to increase the value your organisation delivers through shared service centres?
o Determining alignment with strategy, resource, and service level impact and the ability to leverage the service across all customer groups Leveraging the benefits and realizing value

Pete Judd

Director Finance Transformation
Hilton Hotels & Resorts

2:55 pm - 3:00 pm 5 minute changeover

TRACK A: Redefining finance: from evolution to revolution

3:00 pm - 3:25 pm The new CFO is a changemaker in the age of AI
o Selecting the right use cases for experimentation and scaling successful proofs of concept
o Navigating integration of new tools within the IT legacy
o How do you develop and govern an internal centre of expertise?
o What challenges/benefits does AI bring for regulators?

TRACK B: Finance in a digital ‘space race’

3:00 pm - 3:25 pm Modernising core finance and realising efficiency objectives through automation
o To reengineer or to automate… does automation outweigh efficiency?
o Sequencing your expectations: first promoting efficiency, then achieving value through automated finance
o Achieving executive sponsorship

TRACK C: Finance Shared Services

3:00 pm - 3:25 pm Setting up a finance Centre of Excellence
o Determine which finance functions warrant a CoE
o Establishing scope and funding, and getting buy-in early
o Create rules for both ongoing support and enhancements - how much will the FCoE handle?
o Develop a methodology for support and make the FCOE the “keeper” of the methodology

3:30 pm - 3:55 pm Finance Technology Demonstration - Meet with some of the leading finance solution-providers by way of this fun and informative speed-dating activity!

3:55 pm - 4:10 pm Afternoon Refreshments – grab a coffee and network with your finance peers!


4:10 pm - 5:10 pm Bringing data-driven innovation to finance
Harshana Amarasuriya - Global Head of FP&A, Clyde&Co
o Making the move away from data silos and establishing a single source of financial truth that’s accessible and insightful
o Avoiding ‘analysis paralysis’ by educating your workforce on how to make the best out of data
o Finding the right data suppliers for you

Harshana Amarasuriya

Global Head of FP&A


4:10 pm - 5:10 pm A memo from the CFO: communication and financial story-telling
Ben Kent - Former Chief Financial Officer, SimplyHealth
- Conveying the key messages that influence stakeholders
- How do you convey financial information with impact – speaking the language of business or stakeholder
- Boiling strategy down to business levers and direction

Ben Kent

Former Chief Financial Officer

- Will technology ever move the business to self-service?
- In what circumstances is this possible?
- Exploring the biggest challenges in intelligent automation implementation

Bob Kupershoek

Director Innovations & Strategic Initiatives
NBC Universal


4:10 pm - 5:10 pm Going confidently into the future with AI-powered spend auditing


4:10 pm - 5:10 pm Steps to RPA success
- Approaching the topic of RPA when leadership isn’t as digitally literate as desired
- Setting up a proof of concept to get everyone comfortable
- Starting small and failing fast: the importance of scaling over time
- Should we establish a centre of excellence?


4:10 pm - 5:10 pm Is finance technology truly positioned to deliver the finance value agenda?
- As finance leaders, what do we actually expect from technology?
- Are we staring at something truly new, or just a bit more of ‘better, faster, cheaper’?
- Should we be asking whether business rules define technology, or whether technology can put a new light on the relevance of the rules?’
- Should we establish a centre of excellence?


4:10 pm - 5:10 pm Putting metrics and KPIs place that inform on long-term value creation in finance
Chris Ling - Director Finance, Drax Group
- How do we ensuring these are not just available, but also correctly interpreted and actioned?
- How to choose metrics that bring value to the business?
- What are the biggest mistakes finance functions can make with their KPIs?
- How many is enough?

Chris Ling

Director Finance
Drax Group


4:10 pm - 5:10 pm R2R Process Excellence
Emma France - Global Process Owner, Record to Report, AstraZeneca
- What are the crucial R2R KPIs?
- How do we shift the focus from speed to quality?
- Translating R2R process excellence into a foundation for profitable growth

Emma France

Global Process Owner, Record to Report

- Increasing collaboration to prevent unintentional mistakes
- Solutions for seamless and frictionless integration into your existing ERP or Finance System
- Combining P2P with advanced process mining and data analytics to deliver higher savings

Nathalie Jakimowicz

Senior Director, Global Process Owner P2P

Flying a multi-million pound fighter jet in hostile territory is not an everyday career, and comes with a high degree of pressure and responsibility. It’s a dream job that takes years of ambition, training and commitment. But for Mandy Hickson, this was a dream that became reality. Mandy served in the RAF for 17 years as a pilot flying Tornado GR4s. In this inspiring session, hear Mandy’s incredible journey to becoming one of the UK’s first female fast-jet pilots, and how she overcame many obstacles to develop the skills to succeed in such a demanding career.

Mandy Hickson

Former Royal Air Force Fast Jet Pilot & Motivational Speaker

5:55 pm - 6:00 pm Chairman’s Closing Remarks Day One

6:00 pm - 8:30 pm End of conference day one! Join us for the networking drinks and awards!

Announcing the winners across four finance categories!
Finance Team of the Year
Woman in Finance of the Year
Finance Leader of the Year
Vendor/Client finance transformation of the Year