Agenda Day

The rise of robots and machine intelligence are leading us into the new reality of work where digital workforce plays an increasing role in productivity and efficiency. As the future of work is undeniably closer than before, companies need to start strategising their future of work approach holistically from people, process and technology perspectives. Industry experts are invited to join this keynote panel to share their views on both long term strategies and short term initiatives to help you shaping your future of work: 


• What does future of work look like post COVID-19? 

• Reinventing productivity and innovation through digital workplace

• From efficiency to experience: Driving customer and employee experience through workplace innovation

• Transformation goes beyond technology: Leading your people through the change

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Srinivasan Ram

Vice President, Global Business Services
ABB

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Wagner Denuzzo

Head of Capabilities for Future of Work
Prudential Financial, Inc.

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Tim Hammonds

Director GBS Finance
Groupe PSA

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Stefan Gass

CMO and Head of Growth
Starmind

2:00 pm - 3:00 pm Leading into the Future: What does great leadership look like for the future of work?

Wagner Denuzzo - Head of Capabilities for Future of Work, Prudential Financial, Inc.

We know that good leaders drive successful business outcomes through others, but we struggle with the identification of attributes, behaviors, competencies, and capabilities that define great leaders. In this session, Wagner Denuzzo, LCSW, will share his point of view on what makes a great leader for the Future of Work, and how the democratization of leadership can become the catalyst for positive cultural norms that activate business transformation. His own experiences as a psychotherapist, executive coach, organizational consultant, transformational leader, and Future of Work designer have shaped his views on how to develop leaders that are ambidextrous and adaptable to dynamic changes in their context. During this presentation, you will learn to:

·        Develop a Future of Work strategy that will shape leadership development for the next decade

·        Understand complexity as data in the identification of leadership capabilities required for desired outcomes

·        View leadership as the energy that fuels actions within an organizational system

·        Develop a contextual mindset that allows for prioritization of focus areas as we build the future-ready workforce

·        Create a leadership culture that’s fully inclusive of all people in the organization

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Wagner Denuzzo

Head of Capabilities for Future of Work
Prudential Financial, Inc.

3:00 pm - 4:00 pm Workplace transformation & innovation using human-centered AI technology

Stefan Gass - CMO and Head of Growth, Starmind
Amira Heim - Operations Manager, Sales and Customer Services, Swiss Post

The velocity of change has reached new heights in 2020. The way we work has reactively evolved to meet business continuity needs. Workforce planning, corporate culture’s integrity and seamless team collaboration are being challenged not only to withstand this test of endurance but thrive through it. To strategically navigate these challenges, organizations must augment their workforces with human-centered technology that facilitates a culture of knowledge sharing, provides insight into employee skills and capabilities and enables data-driven decision making.


Starmind will demonstrate how you can empower your employees to dramatically increase productivity by: 

• Fostering and sustaining a culture of knowledge-sharing facilitated by human-centered technologies

• Augmenting employee intelligence by providing instant access to collective company intelligence 

• Increasing agile decision making with instant access to data and analytics 

• Building a centralized knowledge base for collective intelligence

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Stefan Gass

CMO and Head of Growth
Starmind

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Amira Heim

Operations Manager, Sales and Customer Services
Swiss Post

Innovative business collaboration can massively improve productivity. The ability to facilitate a collaborative workforce and culture often means the difference between success and failure. Since the pandemic, the adoption of communications tools such as Zoom, MS Teams, skype etc have sky rocketed. However, will these collaboration tools stay as we move into the new stage and how can we look beyond communication tools to facilitate the next level of collaboration. Join this session to gain key insights on key techniques and technologies to set your business for success in the future: 


• Going beyond communication tools to examine new collaboration tools and techniques

• Augmented workforce: Facilitating human/machine collaboration through automation and cognitive technologies

• Driving collaboration through data and analytics

• It’s not just about technology: Developing and driving ownership and culture for collaboration 

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Piotr Andryszak

Director, HR Services Europe
Signify

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Eva Makedonska

HR Director
Ingram Micro

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Rob Van den Wijngaard

Manager Finance Shared Service Centre
University Leiden