Future of Work Online Summit
13 - 14 July 2021
Online Event
Day 2 Agenda - in UK time
1:25 pm - 1:30 pm
Introduction & Day 1 Recap
Barry Matthews -
Founder & MD,
re-source future of work
1:30 pm - 2:00 pm
The Digital Transformation of HR and the Employee Lifecycle
Márta Berzsenyi -
Director of Human Resources - Business Services Center,
Avis Budget Group
How will the post-COVID-19 new way of working affect the Employee Lifecycle and what should be the HR Strategy around this that links to this journey? Marta Berzsenyi from Avis Budget Group, will present her journey of how the HR function has had to digitally transform itself over the last year, and will discuss:
• The initial steps on their transformation journey following the pandemic
• How the new way of working has affected the Employee Lifecycle, from the hiring and on boarding, through to the professional learning and development stages
• What changes were needed with regard to the organisational processes and managing technology-driven workflows
• How the implementation of robots and digitalisation enabled the workforce to free itself from the transactional tasks and focus on the more valuable ones
2:00 pm - 2:50 pm
Panel Discussion: The Future of the GBS Operating Model and the Digital Workforce
Dave Hughes -
Global Business Services Lead,
OQ
Etienne Grisvard - Global Solutions Hub Lead, Takeda
Claudia Iris Albertini - Head of Business Services & Corporate Projects, LafargeHolcim
Manoj Kalra - Senior Vice President, DSM Group Business Services (GBS)
Barry Matthews - Founder & MD, re-source future of work
If the future of work is looking at more hybrid ways of working, how will this affect current operating models and GBS structures? Will we see horizontals cutting across different verticals, and how will this affect employee experience? This panel will explore:
• The changing dynamic of the GBS operating model with regards to the future of work
• Breaking down the complexities of GBS so that it works for all internal and external stakeholders
• Bringing Employee Experience into the forefront of the mindset and leadership within new GBS models and the value creation this brings
• How AI, RPA, NLP and other technologies are changing the way we work and what we consider as work
• How technologies such as process & data mining can improve organisational processes to manage technology-driven workflows
2:50 pm - 3:20 pm
Content Break
3:20 pm - 3:50 pm
How the Digitalisation of HR can Empower Employees
Piotr Andryszak -
Director, HR Services Europe,
Signify
Piotr Andryszak will present a case study of how Signify have recently launched a ‘New Frontier’ strategy in their HR function to truly empower their employees via self-service and backed with robotics and enhanced data analytics. Piotr will discuss:
• How Signify have remained as dynamic as possible with their ‘evolutionary’ approach to RPA
• How technology such as integrated workflows, case management, chat queues and fit for purpose data analytics is enabling self-service and empowering managers to lead, inspire and coach their teams effectively
• Signify’s pragmatic approach to the digital roadmap, and what the future holds for them
3:50 pm - 4:20 pm
Where the Magic Happens: Employee Experience - Breaking down silos between HR / Real Estate / Communications
Jenya Adler -
Director of Workplace Transformation and Employee Experience,
PepsiCo
The responsibility of delivering an excellent employee experience, one that can set a company ahead of its competitors in the race for talent, does not rest on one teams’ shoulders. It is the common goal of many departments, best achieved when there is close alignment and collaboration between HR/Real Estate/Communications. Jenya Adler from PepsiCo will discuss:
• The key issues and challenges facing the workplace transformation
• Best practices and new synergies that can help drive an exceptional employee experience
• How an effective collaboration between the Real Estate function (facilities management) HR, and Communications can support and enable all employees to work productively and effectively
