The role of a Global Process Owner requires a plethora of skills and specialties in 2021. Not only do you have to be an expert in your individual process but proficient in change management, digitizing and interpreting data, continuous improvement and increasingly intelligent automation. All while maintaining good customer experience and on-time service delivery. The 2021 GPO Digital summit is here to help. A one-day event tackling four of the key challenges GPO’s are facing right now.
Key Themes:
26 April 2021
Tuesday 23rd
9:00 am - 9:45 am
Digitizing Data To Transform End-To-End Processes, Provide Insights & Enable Decision Making
10:00 am - 10:45 am
How Strong Is Your Process Governance? (And Can Digital Transformation Help?)
11:00 am - 11:45 am
Achieving Great Customer Experience Through Intelligent Automation
12:00 pm - 12:45 pm
Panel Discussion: Exploring An Agile Approach to Change Management
Hyusein Arabadzhiev
EMEA SSC – Process Owner Core (Continuous Operational and Robotics Excellence)
Whirlpool
Binu Surendranath
Global Process Owner - Finance Payout
Microsoft
Aleksander Hajdas
Global Process Owner – Procure to Pay
Avon
Chris Deery
Vice President, Global Process Owner Finance
Cargill
David Brightman
Director of Product Marketing
BlackLine