May 15 - 17, 2019
Palmer House- Hilton Hotel

Main Conference Day One: May 16, 2019

MC 1

8:00 am - 8:45 am Registration & Morning Coffee

8:45 am - 9:00 am Opening Remarks and Welcome from Chair

Kelvin Lovely - Senior HR Advisory Solution Consultant, ServiceNow
Hosted by: ServiceNow


img

Kelvin Lovely

Senior HR Advisory Solution Consultant
ServiceNow

9:00 am - 9:45 am Deploying Agile HR: Preparing for the Next Generation of HRSS

Sanjeev Sahgal - Director of HR Shared Services, The World Bank
img

Sanjeev Sahgal

Director of HR Shared Services
The World Bank

9:45 am - 10:30 am Moving to a Self-Service Model: The Benefits of a Cloud-Based HRSS Platform

Gary Willis - Senior Director of Global HR Operations, Abbvie
Hosted by: Deloitte


img

Gary Willis

Senior Director of Global HR Operations
Abbvie

10:30 am - 11:30 am Demo Drive & Morning Networking Break

11:30 am - 12:15 pm Building a Relationship: Figuring Out a Common Language Between IT and HRSS Teams

Sue Gray - Principal Program Manager, Microsoft
Larrissa Johnson - HR Senior Manager of Solution Management, Microsoft
img

Sue Gray

Principal Program Manager
Microsoft

img

Larrissa Johnson

HR Senior Manager of Solution Management
Microsoft

12:15 pm - 1:00 pm Centralized Shared Services: From a Simple Shuffle to a Thoughtful Optimization

Rachel Drusen - Director of Network Human Resources, Employee Health, Legal/Regulatory, and LMS Education, Kettering Health Network
Hosted by: ScottMadden


img

Rachel Drusen

Director of Network Human Resources, Employee Health, Legal/Regulatory, and LMS Education
Kettering Health Network

1:00 pm - 2:00 pm Lunch & Networking Break

MC 1

2:00 pm - 2:40 pm HRSS Structure and Preparing for RPA Deployment: Lessons from Black Hills Corporation

Kris Pontious - Manager - HR Shared Services, Black Hills Energy
img

Kris Pontious

Manager - HR Shared Services
Black Hills Energy

2:40 pm - 3:10 pm Using Virtual Reality to Drive Diversity & Inclusion

Sanjeev Sahgal - Director of HR Shared Services, The World Bank
img

Sanjeev Sahgal

Director of HR Shared Services
The World Bank

2:00 pm - 2:40 pm Tackling Turnover - Building Employee Growth and Development Into your HRSS Call Center

Jami Stewart - Senior Director, HR Services, Cisco Systems
img

Jami Stewart

Senior Director, HR Services
Cisco Systems

2:40 pm - 3:10 pm Building Employee Experience into your HRSS from the Get-Go

Earl Barron - Director, HR Information Systems, Autodesk
img

Earl Barron

Director, HR Information Systems
Autodesk

MC 1

3:10 pm - 3:30 pm Afternoon Refreshments & Networking Break

3:30 pm - 4:00 pm Design Thinking for HR Shared Services: Lessons Learnt 2 Years On

img

Jaqueline Bryson

Manager, HR Connect
Freddie Mac

img

Kris Pontious

Manager - HR Shared Services
Black Hills Energy

img

Julie Fernandez

Partner
ISG

5:00 pm - 6:00 pm Networking Drinks Reception – Come Celebrate our 25th!