Just a few years ago, HR was primarily viewed as a support function—filling job openings, administering benefits plans, and ensuring compliance. Today, HR is considered a strategic adviser and works with management to drive bottom-line results. The principal difference between HR then and now: People analytics.
Read through the report to find out HR gain the advantage of more powerful people management tools.
As a leader in HR, you understand the critical linkage between the employee experience, your company’s business strategy, and customer service. But, how to forge it effectively? Check out insight from leaders at Deloitte on:
- The significance of the employee experience to business strategy
- Deloitte's employee experience framework
- Key metrics to effectively engaging the workforce
- And more!
Managing both humans and machines will present new challenges to the human resources organization, including how to simultaneously retrain augmented workers and to pioneer new HR processes for managing virtual workers, cognitive agents, bots, and the other AI-driven capabilities comprising the “no-collar” workforce. By redesigning legacy practices, systems, and talent models around the tenets of autonomics, HR groups can begin transforming themselves into nimble, fast-moving, dynamic organizations better positioned to support the talent—both mechanized and human—of tomorrow.