Just a few years ago, HR was primarily viewed as a support function—filling job openings, administering benefits plans, and ensuring compliance. Today, HR is considered a strategic adviser and works with management to drive bottom-line results. The principal difference between HR then and now: People analytics.

Read through the report to find out HR gain the advantage of more powerful people management tools.

As a leader in HR, you understand the critical linkage between the employee experience, your company’s business strategy, and customer service. But, how to forge it effectively? Check out insight from leaders at Deloitte on:

• The significance of the employee experience to business strategy
• Deloitte's employee experience framework
• Key metrics to effectively engaging the workforce
• and more!

Managing both humans and machines will present new challenges to the human resources organization, including how to simultaneously retrain augmented workers and to pioneer new HR  processes for managing virtual workers, cognitive agents, bots, and the other AI-driven capabilities comprising the “no-collar” workforce. By redesigning legacy practices, systems, and talent models around the tenets of autonomics, HR groups can begin transforming themselves into nimble, fast-moving, dynamic organizations better positioned to support the talent—both mechanized and human—of tomorrow.

The relentless march of digital technology is transforming the competitive landscape and redefining both the work and workforce. New digital business designs demand new talent strategies, yet it feels as though HR is always behind, always in reactive mode, always fighting the last battle. How can you create sustainable HR in an age of disruption?

Deloitte has put together use-case examples and research hypotheses that point the way forward for our own digital workplace journey. We trust that you will find our experience enlightening and discover ways to leverage our hard-earned insights into your own vision for a digital workplace-powered future.