Changes in any industry can create both challenges and opportunity. To be successful, an organization must leverage the assets of the entire enterprise. For Human Resources this means creating a solid HR delivery system that effectively and efficiently serves the day to day needs of employees and managers and supports the business as it evolves. In this session learn how McKesson Created an Employee Relations center of expertise, Created HR capacity to add greater strategic value to the business, Managed risk and senstive workforce effectively, Embedded flexibility that enabled Employee Relations to adapt to changes in the internal and external environment