Get an inside look at what our speakers from the 22nd HR Shared Services & Outsourcing Network had to say regarding their HR Shared Services.

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• HCA Healthcare
• CSL Behring

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Find out how HR Masterminds from Cisco, Zurich NA, Rolls Royce, World Bank and more are using RPA in their HR Shared Services & Outsourcing.

From the October 2016 iteration of HRSSO, Tracey Picone, Head of HR Professional Services, Managing Director at Citigroup discusses best practices for an organization to consider when creating a more effective model with an emphasis on effective use of technology, how an organization might determine if they are ready for an HR Professional Services Organization model, what Citigroup is doing now to further improve upon their HR shared services model, and predictions for the next 5-10 years within the industry.

As the Senior Vice President of GBS HR Systems & Operations at MasterCard, Lois Miller, discusses with us how an organization might gather the necessary data to build a persuasive business case and game plan for success before integration, HR processes and programs enabled through technology and mobile solutions at MasterCard, metrics to back up integration strategy, the challenges of integrating multiple, disparate systems into one single platform, and more!