Monica Azzali Bello

Global Director, GBS People Services General Motors

Main Conference Day Two: November 11, 2020

Wednesday, November 11th, 2020

12:20 PM FIRESIDE CHAT: Redesigning Processes for Operational Excellence through Employee-Centricity at GM and Stanley, Black & Decker

There are many disruptors impacting the delivery of HRSS transformation projects. While the global pandemic is one (big!) disruptor, the rapid pace of automation and tightening purse strings are two more. This fireside chat will host the head of GM’s People Services for their global business in conversation with the VP for Organizational Effectiveness at Stanley Black & Decker to discuss the fundamentals of agile, customer centric operational practices.

  • Utilizing design thinking methods ·
  • Tools, such as process mining, to identify and map organizational systems
  • Maintaining process integrity in a work from home and hybrid environment

Check out the incredible speaker line-up to see who will be joining Monica.

Download The Latest Agenda