Monique D Jefferson

Head Of Global It Hr And Americas Business Services Hr Hogan Lovells

Monique Jefferson is a results-oriented, proven human resources executive with over 20 years of diverse, global experience in the financial services, legal, Insurance and professional services industries. She has led regional and global teams to deliver value-add human capital solutions to c-suite executives. Her primary areas of expertise include talent and performance management, compensation, leadership development, succession management, employee engagement, talent acquisition, diversity & inclusion, employee relations and training.

She currently works for Hogan Lovells, an AmLaw 25 international law firm, where she is head of HR for Business Services across the Americas region and head of the global HR business partner function. Prior to this role, Monique was Vice President of Human Resources for New York Life Insurance Company in New York City. As a Senior HR Business Partner, she led a team that provided strategic HR client support to all corporate functions including the General Counsel, Finance, Risk, Compliance, Government Affairs, Public Relations and Corporate Governance departments.

Prior to joining New York Life Insurance in 2009, Ms. Jefferson spent over seven years with Merrill Lynch in the Global Markets & Investment Banking division.Ms. Jefferson initially joined Merrill Lynch in 2002 as an HR Associate in the U.S. Private Client and Global Research divisions. She was promoted to Director of human resources in 2008 where she was the senior HR relationship manager for Investment Banking covering the domestic offices, Latin America, Canada and the Financial Institutions group globally.

Before going to Merrill Lynch, Monique worked at Bristol Myers Squibb pharmaceuticals as a sales staffing specialist and manager of leadership development. In 1998, Ms. Jefferson also worked at PricewaterhouseCoopers as a resource manager were she handled the internal mobility and career development of associates and interns within the assurance practice. Ms. Jefferson began her career as a financial auditor in the New York office of Ernst & Young LLP.

Ms. Jefferson is a certified Senior Professional in Human Resources (SPHR & SHRM-SCP) and was an instructor at the New York Institute of Technology, where she taught the SHRM learning system course for the PHR/SPHR exam. She is also an executive coach and is certified in The Leadership Circle Profile.

Ms. Jefferson graduated from Bentley University with a Bachelor of Science in Accounting and holds a Master of Science in Human Resources Management from the New School University. Ms. Jefferson is a recipient of the Harlem YMCA Black Achievers in Industry recognition and The Network Journal’s 40 under 40 achievement award. She is an active member of the Society for Human Resource Management (SHRM), the Brooklyn chapter of The Links, Incorporated, board member and immediate past President of the CALIBR Global Leadership Network, board member of the National Association of African Americans in Human Resources (NAAAHR)- greater NY chapter and is a member of the New School alumni advisory council. Additionally, Ms. Jefferson has served on the board of trustees for the Lefferts Gardens Charter School, where she was board chair from 2011 - 2013.

Main Conference Day One: November 10, 2020

Tuesday, November 10th, 2020

12:20 PM PANEL DISCUSSION Metrics that Matter for Productivity and Engagement in a Global and Dispersed Workforce

HR Shared Services (HRSS) is used to managing a dispersed workforce. However, now that more employees than ever are working from home, how can they ensure there is the same amount of engagement and continued performance? This panel discussion will answer these questions and more…

  • From sentiment analysis to mining tools, what does the technology landscape look like for the latest data insights?
  • What are best-in-class practices to track, monitor and maintain data to keep your finger on the pulse of your organization?
  • Finding the right indicators: what does disengagement really look like in the data?

Check out the incredible speaker line-up to see who will be joining Monique D.

Download The Latest Agenda