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With the turn of the new century, Intelligent Automation is truly coming into the limelight in Asia. As a region with a robust digital native workforce, they are looking at how to accelerate intelligent automation strategies to reduce vulnerabilities regarding location and the human workforce in a COVID-19 era. Additionally, how can digitization drive greater elimination of paper and remove repetitive, time consuming tasks.
Industry partners and educational institutions in Asia are stepping up to equip the future workforce with Robotics Process Automation (RPA) and AI skills and prepare them to be joined by digital teammates. Public sector agencies are also driving use of IA adoption by issuing national strategies with RPA and AI requirements and timeframes. Application of IA at scale will enable shared services organizations to expand into solution offerings previously unexplored.
Industry professionals will be enlightened on Intelligent Automation in APAC in 2020 from sessions focused on:
- The role of automation in driving business services resiliency in the age of COVID-19
- Resources to build talent readiness in the face of exponential demand for IA skills
- Advancement of AI integration into RPA applications
- Three tips to retain and strengthen data security and compliance
- Increasing revenue through transformation office outcomes
Please join us for interactive exchanges to learn from industry experts and solution providers as they share their experiences and lessons learned. This online conference is free-of-charge and open to all industry professionals interested in the field of Intelligent Automation.
Featured Speakers
Access from Anywhere
No travel needed! Intelligent Automation experts deliver cutting-edge content on the virtual stage! Enjoy best practices from the comfort of your remote workspace.
Engaging Live Q&A & Digital Gift Bag Giveaways!
Facilitated live Q&A with every session! Digital giveaways throughout the event! Stay engaged and be rewarded with extra content pieces and discounts to future in-person conferences.
Over 700+ virtual attendees! We're all in this together
Tesco, Pfizer, ABB, Automation Anywhere, Kofax and many others share their secrets to IA success!
Blueprint your IA Transformation
Upgrade your IA Playbook! Best practices on advancing AI integration into RPA applications, unlocking IA at scale, strengthening data security and accelerating your digital workforce capabilities and collaboration!
Day 1, 19 May (Tuesday)
0900 - 0945 SGT
An Inevitable Journey: Innovation Beyond Limits and Traditional Methods
Industrial manufacturing is undergoing its 4th revolution, so called Industry 4.0 (I4.0), with digitization and connectivity enabling the path beyond smart manufacturing towards intelligent factories defined by greater machine automation and greater agility; where data is transforming business. The Industrial Internet of Things (IIoT) is extending the benefits seen in the transformation of information technology (IT) to operational technology (OT); adding intelligence automation to manufacturing equipment, processes, and management. Smart manufacturing solutions use connected sensors and devices at the network edge to improve machine and human performance in real-time, and pass data to the on-premise or cloud server for deeper analysis and insights.
Industrial manufacturing is undergoing its 4th revolution, so called Industry 4.0 (I4.0), with digitization and connectivity enabling the path beyond smart manufacturing towards intelligent factories defined by greater machine automation and greater agility; where data is transforming business. The Industrial Internet of Things (IIoT) is extending the benefits seen in the transformation of information technology (IT) to operational technology (OT); adding intelligence automation to manufacturing equipment, processes, and management. Smart manufacturing solutions use connected sensors and devices at the network edge to improve machine and human performance in real-time, and pass data to the on-premise or cloud server for deeper analysis and insights.
- Improve SMT line efficiency and productivity
- Enhance SMT line flexibility
- Improve changeover and Downtime by predictive maintenance
- Improve Quality and Man Utilization
- Cybersecurity protection
- Compatibility, Mobility and cost effective
Presenter: Dr. Muataz Hameed, Industry 4.0 and Intelligent Automation Lead, Flex
1000 – 1045 SGT
Leveraging Intelligent Automation to Compete in Post COVID-19 Era
Many organizations today are facing intense COVID-19 driven disruptions. Join Kashif Mahbub, VP, Global Product Marketing, for AI and Ecosystem at Automation Anywhere, to learn how intelligent automation can help organizations transition to a agile digital enterprise that can compete effectively in the post COVID-19 world.
Many organizations today are facing intense COVID-19 driven disruptions. Join Kashif Mahbub, VP, Global Product Marketing, for AI and Ecosystem at Automation Anywhere, to learn how intelligent automation can help organizations transition to a agile digital enterprise that can compete effectively in the post COVID-19 world.
Gain a deeper understanding of the integration of AI and RPA including:
- How IA can be applied to any business process
- Criteria for selecting the right RPA + AI Platform for your Intelligent Automation Journey
- Industry case studies that illustrate IA benefits
Presenter: Kashif Mahbub, VP, Global Product Marketing, Automation Anywhere
1100 - 1145 SGT
Applying Intelligent Automation to Maximize Workforce Capacity - A Krungsri Case Study
As digital disruption increases across every industry, the modern enterprise is inundated with the need to innovate across internal operations and customer-facing experiences. As executives look to drive this innovation by transforming business processes, they often run into roadblocks or are uncertain of where to begin. During this session, attendees will hear how Krungsri Group selected Kofax RPA—enabling it to create software robots to automate repetitive tasks and manual processes, and free its human workers to focus on value-added activities.
In this session we’ll cover how Intelligent Automation can accelerate this journey.
- Implement a business and digital strategy that focuses on improving operational efficiency and business agility
- Mature your automation capabilities, from simple tasks to higher-value business process automation (both internally and customer facing)
- Avoid missteps on your hyperautomation journey
- Leverage an analysis of critical RPA capabilities required to meet market needs and expectations
- Compete in the “new normal"
Presenter: Dr. Patvivatsiri, Head of Business Transformation, Krungsri Consumer
Brought to you By: Kofax
1200 - 1245 SGT
Zoomers and the Workforce of the Future
The realization that robots will disrupt the job market by changing the way work is being performed and the type of work being done has become widely accepted. RPA and AI integrations have historically created new jobs that weren’t yet invented, and alternatively resulting in the disappearance or fundamental change of other jobs. As a result the call for RPA skills will continue to appear across all industries and job functions by the end of 2020. The ‘Zoomer’ multi-generational workforce including boomers and generation Z are now joined by a digital workforce.Cultivate the seamless integration of digital and human workforces to:• More effectively manage compliance issues and resource utilization• Manage, govern, measure, monitor and scale automation to raise human capabilities• Create new career and talent development opportunities
Presenter: Sudhir Banerjee, Senior Vice President - Head of Global Business Services, ABB
1300 - 1345 SGT
Full Stack Automation - Using the Right Technology for the Right Job
You wouldn't ask a plumber to fix your electricity, or a doctor to fix your car: so why ask a single automation capability to perform all your jobs? The suite of Automation Technologies is as varied and specialised as our own professions. Robotic Process Automation software is great at performing simple repetitive tasks, Integration platforms specialise in connecting your backend systems, and Business Process Management systems manage human workflows and overall process orchestrations. In this session, we'll review what comprises a Full Stack Automation suite and what tools are needed to solve any automation needs. Attendees will learn:
- Key elements of a Full Stack Automation Suite
- Identifying use cases for different automation technologies
- Building and deploying a complete automation orchestration across humans, systems and robots
Day 2, 20 May (Wednesday)
0900 – 0945 SGT
IA Scaling Built on a Management and Operations Foundation
Many shared services organizations deploy RPA in pilot programs without first establishing a framework for scaling. While the initial pilot or subsequent pilots may have successful outcomes efforts to scale automation may reach a stall point. Stakeholder commitment for automation programs might wane when the number of bots continually increase yet business case objectives have not been met. By establishing a framework for governance and defining the maintenance requirements once automation in production is operationalized will alleviate these stall points. Whether your organization using a COE model or not, outlining the elements and costs necessary to optimize and scale are essential for positive, long-term results. This foundation helps to maintain the sustainable growth of IA programs while mitigating risks.
Construct your IA scaling plan by including:
• Documenting supporting enterprise systems and tools leveraged across the development lifecycle.
• Define program level reporting requirements and automation yield metrics
• Detail business rules for testing, deployment and value management
Presenter: Altaf Patel, Global Transformation Director, Tesco
1000 - 1045 SGT
Serving the Big C - A Shift to Customer Facing Solution Delivery
Automation technologies have been widely deployed within back-office functions and service delivery to ‘little c” internal customers. Productivity gains and cost reductions have been derived by eliminating human errors, cutting costs and generating critical time efficiencies. Enterprises are beginning to shift their attention to revenue producing, customer facing processes as a natural progression to extend their automation impact. Chatbots and virtual assistants are opening the door to integrated processes spanning across front, middle and back office functions. While chatbots are not new, advances in AI will continue to make them more powerful, accurate and effective, therefore, increasing their adoption.
Increase your automation impact by:
• Focus on revenue generating, not just cost reducing, processes
• Defining ‘ease of use’ as a critical success factor
• Optimize and improve, don’t just implement, chatbots
Presenter: Dr. Sumit Mitra, CEO, Tesco Global Business Services
1100 - 1200 SGT
TALENT HOUR!
Generating a Smart Talent Pipeline - Interactive Discussion with Pfizer & MetLife Shared Services Attracting and preparing talent for the next 1-3 years is no small feat. Over 41% of the respondents to SSON annual state of the industry survey indicated they are in the preliminary stage of workforce preparedness, recognizing a shift is occurring but still trying to get an idea of requirements. Defining what roles, jobs, rewards and incentives look like for the workforce of the future requires a diligent examination of upskilling needs as well as anticipation of new skills emerging from digitization. Hiring smart people is only the first step. People enrichment is a continuous process, one that starts with creating an environment where people can be successful.
Build a future workforce pipeline by:
- Nurturing a mindset to try new things and approach problems differently
- Fostering a culture where people can develop, grow and feel supported
- Focusing on both upskilling and recruiting for new skills sets
Panelist: Anil Bhavnani, Director, BPO Operations & Digital Transformation, Pfizer
Panelist: Suraj Walia, Busienss Leader, Global Shared Services, MetLife
1200 – 1215
Conference Closing Remarks
Join in as our conference host Seth Adler shares highlights from IA APAC DIGI.
How do I join the online conference?
Register above using the form and your login will be emailed to you a week before the event. Your session access links and final agenda will be emailed to you one week prior to the conference.
How much does it cost to attend?
The Intelligent Automation APAC Digital Summit is completely free to attend.
Where is it located?
This is an online conference, which means that it can be accessed anywhere in the world through a desktop, laptop, mobile device or tablet. Audio and presentation viewing is accessed through an internet connection.
Can I access the slides post-event?
All presentations will be available after the conference via the on-demand recording link. When presenters have also approved for their slides to be available for download they will be made available in the Resource List folder inside the session and also in the digital gift bag post-event.
Register above using the form and your login will be emailed to you a week before the event. Your session access links and final agenda will be emailed to you one week prior to the conference.
How much does it cost to attend?
The Intelligent Automation APAC Digital Summit is completely free to attend.
Where is it located?
This is an online conference, which means that it can be accessed anywhere in the world through a desktop, laptop, mobile device or tablet. Audio and presentation viewing is accessed through an internet connection.
Can I access the slides post-event?
All presentations will be available after the conference via the on-demand recording link. When presenters have also approved for their slides to be available for download they will be made available in the Resource List folder inside the session and also in the digital gift bag post-event.
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