Scaling automation: tackling the need for flexible and scalable infrastructure
Hyperautomation: barriers to implementation and key maintenance considerations
Exploring how AI and Analytics are shaping next-generation shared services
The dark side of IA: mitigating the risk of fraud and maintaining security whilst scaling your RPA
Process discovery as a tool for rapid and successful intelligent automation
Using digital-twins and intelligent cognitive technology
Tuesday 2nd
9:00 am - 9:45 am
Democratization of Intelligent Automation: How HP got 800 Employees Excited to Automate!
10:00 am - 10:45 am
The Next Wave of Intelligent Hyper-Automation for real-time service delivery
11:00 am - 11:45 am
Cognitive Process Automation and Process Discovery: Scaling Up Your IA With Eli Lilly
Wednesday 3rd
9:00 am - 9:45 am
The Keys to a Successful Process Discovery Program
10:00 am - 10:45 am
Panel Discussion: Skills, Scale & Collaboration: Navigating The Human Side of Automation
11:00 am - 11:45 am
Benchmarking as the Foundation for the Future of Work & Effective Continuous Improvement
Milap Patel
Global Strategy Lead Automation & AI
Ericsson
Anna Alechno
Former Global Process Improvement and Automation Lead
IKEA, Europe
Rajeev Jain
Vice-President, Finance Controllership Operations
HP
Shannon Sali
Global HR & Legal Innovation Lead
Deutsche Bank
Prakash Narayanan
Automation Director
Eli Lilly
Gareth Hole
Director Robotics & AI
NICE
Krishnan Rajaram
AI/ML EMEA Lead
Amazon Web Services
Terry Simpson
Technical Evangelist
Nintex
Naomi Secor
Global Managing Director
Shared Services & Outsourcing Network (SSON)
Barbara Hodge
Global Editor and Industry Analyst
Shared Services and Outsourcing Network (SSON)
Brent LaRoche
Master Black Belt - Principal, Operational Excellence
Agilify
Peter Tarrant
Product Design Architect
Agilify