Krishnan Rajaram

AI/ML EMEA Lead Amazon Web Services

Krishnan Rajaram is a business leader who specialises in building global operations for technology and cloud companies. He currently leads the Machine Learning (ML) Segment at Amazon Web Services (AWS) across Europe, Middle East and Africa (EMEA). In this role, Krishnan works with AWS customers across sectors to understand the use-cases customers are solving with ML on AWS and build an ecosystem of ML consulting and technology partners to accelerate that journey. Prior to AWS, Krishnan worked with Accenture and its group companies in pan-Europe leadership roles, leading the Intelligent Automation and AI business across Europe for Avanade (an Accenture company), setting up and running Accenture’s delivery centre in Pune, leading the Retail vertical for Avanade UK and program management roles with customers in Banking, Oil and Gas and Retail. Krishnan is a Chartered Accountant and has an MBA from the Indian Institute of Management (IIM), Bangalore

Day One

Tuesday, February 2nd, 2021

10:00 AM The Next Wave of Intelligent Hyper-Automation for real-time service delivery

In an era where customer needs have become more complex and unpredictable, embracing intelligent hyper-automation technology has become an essential component for enterprises today. By embracing more intelligent automation technology, such as attended automation, intelligent robotic assistants and machine learning, organizations can deepen their operational intelligence, agility and real-time responsiveness to a myriad of ever-changing customer needs and requests. 

In this webinar session we will unpack the following:

- The role of Hyper-Automation to build extraordinary customer experiences

- An exploration of the underlying technology via practical use case examples