Presentation by Greg Meinhardt, Director of Finance Operations, CH Robinson and Ritesh Jain, Associate Vice President & Head of Automation, HCL Business Services, HCL Business Services.

By starting small with a RPA pilot program, monitoring your successes and failures along your journey, you’re able to take the lessons learned and move onto a wide variety of other RPA expansion plans with greater probability of success. This presentation covers:

• How to determine which department functionalities would be best suited for a RPA pilot program based upon its transactional volume stats, regulations and transparency standards x department must adhere to
• Effective RPA roll-out plans, with goals that should be met, how long it should take to implement, how and what to track as success and failure measurements
• Methods to help you determine if you’re RPA pilot program has been a success – and knowing when it’s time to scale-up, and/or expand your RPA program/s