Conference Day Two
Thursday, November 21st, 2019
9:30 AM Building the agile business
Agile affects every aspect of business – it’s increasingly becoming the key factor for organisational advantage, and can mean the difference between leading or lagging in your market. An agile business understands how to achieve winning CX and adapt to stay aligned with rapidly-evolving customer expectations.
- Introducing agile at scale and organising in cross-functional teams: applying both upstream and downstream
- Changing and developing your functionality through agile
- Organisational change management as a crucial enabler