18-20 November, 2019
Sheraton Stockholm Hotel, Stockholm, Sweden
Kasper Uhd Jepsen, First Vice President, Head of Strategy & Execution, Transaction Banking & Investor Services at Danske Bank

Kasper Uhd Jepsen


First Vice President, Head of Strategy & Execution, Transaction Banking & Investor Services
Danske Bank

Check out the incredible speaker line-up to see who will be joining Kasper.

Download The Latest Agenda

Conference Day Two

Wednesday, November 20th, 2019


9:30 AM CASE STUDY: Customer experience-driven business transformation in a banking context: insights from Danske Bank

  • The fundamental “why?” for driving customer experience
  • Using the CX mindset as a starting point for strong strategy execution
  • How to drive value on both a operational and strategic level

10:30 AM IDG I: Mustering the troops on your transformation journey

  • Allowing the wider organization be part of designing its own journey into the future
  • Capitalizing on opportunities to reallocate talent to higher-value work
  • Tackling resistance from “legacy-lovers”