19-21 November, 2019
Sheraton Stockholm Hotel, Stockholm, Sweden
Keith Bohanna, Head of Group BPM Standards at Bank of Ireland

Keith Bohanna


Head of Group BPM Standards
Bank of Ireland

Check out the incredible speaker line-up to see who will be joining Keith.

Download The Latest Agenda

Conference Day One

Wednesday, November 20th, 2019


1:45 PM Rethinking and optimising end-to-end business processes

  • Reengineer or digitise?
  • Understanding which processes require which change
  • Uncovering the priority processes that will create the biggest impact
  • Building new infrastructures with sustainability in mind

3:45 PM IDG G: How do you measure the scale of change?

  • Defining the metrics that determine your transformation success
  • Creating digital KPIs that actually work
  • Identifying human “monitors”, and delegating accountability
  • Harnessing the power of robust softwares to assist in measurement practices