I am a firm believer in the value of creativity and courage and as key enablers for innovation. I enjoy helping organisations stay relevant and serve customers at best by working with business insights, organisational design, operating models and operational excellence. I’m engaged in developing employees and rebranding operations. I’m passionate about the greater good and committed to making a positive difference and empowering future generations. I am actively working with diversity and inclusion initiatives.
What are the visions and values of your company?
We want to make a real difference, for our customers and for the communities in which we operate, by sharing our extensive expertise based on 200 years in the banking business. We strive to find the financial solutions that best suit our customers' needs so they can achieve their goals and realise their dreams. When our customers succeed, so do we. In Nordea we are easy to deal with, relevant and competent, anywhere and anytime, where the personal and digital relationship makes Nordea a safe and trusted partner. Our values are a clear expression of the culture we want to build where people can be passionate about customers, collaborate intensely across the organisation, keep a true sense of ownership in our work and have the courage to speak up and challenge each other.
What are T-shaped individuals and how can they help create a healthy future?
T-shaped individuals are individuals with a mix of broad and deep competencies that help create high performing and versatile teams. At Nordea two of our priorities are embracing agile and common model and integrating business, people and culture transformation. If we want to succeed, we need to be able to run our operations while at the same time drive innovation and simplify our process and system landscapes. I strongly believe teams formed by individuals with different profiles and competencies will help us stay relevant.
What has been your biggest challenge in life?
I would say my biggest challenge in life has been figuring out how to channel my energy and ambition to make a positive difference in life and business.
Check out the incredible speaker line-up to see who will be joining Rossana.
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