General Manager, Systems Delivery & BRT
Tech Mahindra Business Process Services
Conference Day One
Tuesday, November 19th, 2019
11:15 AM INVITATION-ONLY: Unlocking Exponential business value leveraging AI & Automation for Shared Services Masterclass
Unlocking Exponential business value leveraging AI & Automation for Shared Services
Shared Services are at the cusp of Transformation with the advent of digital transformation, automation and artificial intelligence.
We believe that Unlocking Exponential business value from Data & ‘Business Process expertise’ and enhanced productivity is changing the landscape of shared services across enterprises.
Today, the focus is changing from an efficiency driven Shared services organization to a Strategic Business Partner where Digital Technology is fueling Shared services paradigm shifts. With the widening gap in legacy systems sitting in distributed systems across organizations, there is a dire need for an AI infused or Cognitive Digital workforce to fill in the gaps between the various siloed systems. The primary focus is to take the routine/mundane tasks out of the equation leading to increased accuracy and time savings to say the least. Not to mention unlocking new revenue channels and better realization of strategic objectives that help transform shared services from being a cost center to a revenue generator.
Join us to learn how we leverage AI in back office, in-house developed point solutions, cognitive technologies and market products to drive digital transformation for the back office and the overall organization. We will be sharing relevant use cases that highlight how we mapped different technologies leveraging automation to unlock true strategic value of shared services in an enterprise.