Shared Services for Higher Education Summit 2019
25 - 27 November, 2019
| Bayview Eden, Melbourne, VIC
Mark Drechsler
Associate Director of Service Delivery & Innovation FlindersConference Day One: Tuesday, 26th November 2019
Conference Day Two: Wednesday, 27th November 2019
2:40 PM Flinders University: Transforming Student Services And Staff Culture Through A Matrix Model
Flinders university has significantly decreased the amount of time and resources being wasted across their professional services. In this session, they will demonstrate how they are implementing a ‘matrix model’ for service provision, allowing for increased consistency across skills and services.
- Streamlining and standardizing services - moving from 18 schools and faculties to 6
- The shared services matrix model for service provision
- Efficiencies, process improvement, collaboration, transferable teams and skills consistency
- Changes to culture and digital capability
Check out the incredible speaker line-up to see who will be joining Mark.
Download The Latest Agenda
