Flinders university has significantly decreased the amount of time and resources being wasted across their professional services. In this session, they will demonstrate how they are implementing a ‘matrix model’ for service provision, allowing for increased consistency across skills and services.
Streamlining and standardizing services - moving from 18 schools and faculties to 6
The shared services matrix model for service provision
Efficiencies, process improvement, collaboration, transferable teams and skills consistency
Changes to culture and digital capability
Check out the incredible speaker line-up to see who will be joining Mark.