SSOW DACH Digital 2021

Shared Services are on the rise! Even after the unprecedented events of 2020, it’s great to see that this 25 year-old industry is filled with so much opportunity, innovation and growth. In fact, SSON’s State of the Industry Survey in 2021 found that 80% of shared services were looking to expand their scope in the next year. Shared Services have always thrived under adverse conditions and that ability to pivot and innovate has not only proven that they are truly valuable assets, but provided a platform for the acceleration of digital transformation.

This year’s Shared Services & Outsourcing Woche DACH is an opportunity to learn from the challenges and successes of other SSC’s and plan how you can build on the digital gains made during the crisis. We’ll be tackling the core themes of intelligent automation, process mining and global business services through three focus days, and exploring how the ‘new-normal’ has affected everything from talent management to service excellence.  

    13-15 July 2021

    Tuesday 13th

    10:00 am - 10:45 am

    From Ad-Hoc To Holistic: Creating A Long-term, Enterprise-Wide Intelligent Automation Strategy

    11:00 am - 11:45 am

    Panel Discussion: Going From RPA to Smart, Cognitive Automation

    2:00 pm - 2:45 pm

    The Bot Maintenance Equilibrium

    3:00 pm - 4:00 pm

    Workshop: Creating A Truly Intelligent Shared Services With S/4Hana

    Wednesday 14th

    10:00 am - 10:45 am

    Value Creation With Process Mining

    11:00 am - 11:45 am

    Extracting Data That Will Impress Your CEO (With Process Mining)!

    3:00 pm - 3:45 pm

    Digitizing Accounts Payable To Take Advantage Of Automation & Data Insights

    Thursday 15th

    10:00 am - 10:45 am

    Panel Discussion: How Are Global Business Services Tackling The New Normal?

    11:00 am - 11:45 am

    Tracking, Improving & Maintaining Employee Wellbeing In A Hybrid Workplace

    2:00 pm - 2:45 pm

    Panel Discussion: What’s In Your Services Catalogue?

    3:00 pm - 3:45 pm

    Is your Service Management Framework Ready For The Future of Work & New Customer Expectations?

    Kai-Eberhard Lueg

    Kai-Eberhard Lueg

    Head of Business Process Shared Services and Finance Shared Services

    Siemens

    Jens Knoblauch

    Jens Knoblauch

    Executive Director Digital & Business Services

    Linde AG

    Thomas Laux

    Thomas Laux

    Financial Director

    Deutsche Telekom AG

    Dr. Thorben Finken

    Dr. Thorben Finken

    Managing Director & Chief Administrative Officer EMEA

    Olympus Europa

    Andreas Bäuerlein

    Andreas Bäuerlein

    Manager Global HRIS

    Kennametal

    Rainer Figallo

    Rainer Figallo

    Head of Digital Transformation

    Airbus Operations

    Pauline Walter

    Pauline Walter

    Talent Advisory Lead

    Unilever

    Frank Schuleru

    Frank Schuleru

    Managing Director Global Services Centreu

    DHL Global Forwarding uu

    Stephan Von Hammel

    Stephan Von Hammel

    Digital Transformation Expert

    Bizagi Deutschland GmbH

    Prof. Dr. ir. Wil van der Aalst

    Prof. Dr. ir. Wil van der Aalst

    Chair of Process and Data Science

    RWTH Aachen University

    Dr Patrick Lechner

    Dr Patrick Lechner

    Head of Process Mining and Robotic Process Automation

    BMW

    Eddy Zielinski

    Eddy Zielinski

    Knowledge Manager and Team Lead

    Cisco

    Stefan Sieger

    Stefan Sieger

    CCO & CDO of Group Operations

    Swiss Re

    Claus Peter Schründer

    Claus Peter Schründer

    Senior Vice President, HR Special Services

    Deutsche Telekom AG Services Europe

    Peter Naumann

    Peter Naumann

    Global Head of Transformation and Platforms

    Sanofi

    How do I join the online conference?

    Register above using the form and your login will be emailed to you a week before the event. Your session access links and final agenda will be emailed to you one week prior to the conference.

    How much does it cost to attend?

    The AP Automation Digital Summit is completely free to attend.

    Where is it located?

    This is an online conference, which means that it can be accessed anywhere in the world through a desktop, laptop, mobile device or tablet.  Audio and presentation viewing is accessed through an internet connection.

    Can I access the slides post-event?

    All presentations will be available after the conference via the on-demand recording link.   When presenters have also approved for their slides to be available for download they will be made available in the Resource List folder inside the session and also in the digital gift bag post-event.