January 27-28, 2021
Main Conference Day 2 - Thursday, January 28, 2021
10:00 am - 10:30 am
One to One Meetings
10:30 am - 11:00 am
One to One Meetings
11:00 am - 11:30 am
One to One Meetings
11:30 am - 11:55 am
Comfort Break
11:55 am - 12:00 pm
Chairperson's Day One Recap and Welcome
12:00 pm - 12:30 pm
Panel: The Digital GBS Organization - Defining the GBS Strategy and Future-Proofing the Organization Through Data-Based Decisions
Chris Piazza -
Senior Vice President, Controller,
Warner Media
Jasmine Ahmed - SVP, Global Finance Transformation, News Corp
Sandeep Arora - VP - Sysco Business Services, Sysco Corp
It would be difficult today to find any organization that isn’t in the throes of some form of digital transformation. However, may are looking at one piece of a puzzle to generate quick cost savings within a siloed shared services organization. Today, that’s not nearly enough, nor is it looking at the potential a Global Business Services Organization has for the enterprise. A truly globalized and integrated model, with all centers working in concert through underlying digital and data-driven technologies, can build exponential value to a business. And value is the most important word in the shared services industry today. Join this panel to hear how our executives are delivering value through a digital GBS with strategies including:
· Global process ownership to facilitate standardized, cross-functional, end-to-end processes
· Data driven insights globally, spearheaded by automation and cloud-based tech
12:35 pm - 1:05 pm
Panel - Diversity, Equality and Inclusion: How Business Services Sets the Example to the Greater Business
Liliana Becerril Ovalle -
Group VP, Shared Services,
Grupo Bimbo
Susan Simmons - VP Corporate & Business Services, Michelin Americas
Cindy Gallagher - SVP, Shared Services, Gannett Co., Inc.
Diversity, equality and inclusion (DE&I) is deceptively important and more often than not only discussed at the surface level. But what is the true value of diversity and how will your shared services center cement it into its culture so that the benefits will flow naturally? Join this panel of seasoned shared services leaders who have been working towards this goal and have seen benefits including increased productivity, culture and product innovation.
1:10 pm - 1:45 pm
Practitioner Networking Groups (no more than 3 per group)
1:45 pm - 2:25 pm
VIDGs - Choose One from the Description Below
Puneet Uppal -
VP – IBS Operations & Initiatives,
Mondelez International
VIDG 3 - Show us the $$$ - Cash Flow Management Optimization Almost One Year Post-Covid
VIDG 4 - The Shared Services Talent Strategy - Building the SSO Brand, Improving Employee Engagement and Making the SSO A Sought-After Place to Work
