EUROPE’S NO.1 SHARED SERVICES & GBS EVENT
- #SSOWLondon -
14 - 16 October, 2024
| Novotel London West, London, United Kingdom
DRIVING ENTERPRISE PROGRESS: ENABLE, INNOVATE, DELIVER
With the rapidly evolving technology landscape and the increased pressure to explore the true power of Generative AI, leaders in the GBS and shared services industry are yet again facing the test on their ability to evolve and transform. The only way to stay relevant is to keep pushing the envelope. Are you exploring genuine value from Generative AI for GBS and shared services? Are you looking for game-changing transformation strategies that revolutionise your GBS alignment with enterprise objectives? Are you excited for co-creation opportunities that deliver actionable strategies, innovative tools, and practical methods for immediate implementation? Look no further!
The 18th Shared Services & Outsourcing Week London 2024 is back this October with a revamped programme packed with brand new learning formats and hands-on experiences you won't want to miss:
- At the newly launched SSOW INNOVATE-A-THON 2024, the attendees will have the opportunity to join a team of problem solvers. Together you will tackle designed challenge head on and table your suggested solutions to stand the chance of becoming a proud winner of SSOW INNOVATE-A-THON 2024!
- THE SHARED SERVICES & GBS INNOVATION SHOWCASE sessions present cutting-edge technology innovations from Large Language Model to AI, from analytics to process orchestration to help you get your innovative juice going!
- Amongst other key themes of value creation and customer centricity, we will dive into the world of Generative AI—the game-changer reshaping our industry in 2024. Discover ground-breaking ideas and real-world implementations shared by industry leaders that will redefine how you approach shared services.
- GBS Masterminds: SSOW is known to be the place for top GBS Leaders to exchange inspirations. Collaborating with Highradius and co-hosted by the industry thought leader Robert Weltevreden, the GBS Masterminds Live! edition is an inspiring opportunity for GBS Leaders to connect, debate and find solutions that will redefine the GBS industry focusing on Ecosystem and Emerging Technology in-depth sharing
- “The Million Dollar Question Fireside Chats”: Engaging GBS leaders with a series of candid soul-searching discussions through unfiltered honesty
- Functional transformation reboot: Sharing the most relevant stories and practical case studies in Finance, HR and Supply Chain Transformation
- The most loved GPO content is back! Dedicated workshops and tracks focusing on GPO & End-to-End Transformation to deep dive into the evolving GPO model and share best practices
IN 2023, WE TRAVERSED FOUR PIVOTAL TOPICS THAT SHAPED THE LANDSCAPE FOR SHARED SERVICES AND GBS LEADERS
Unlocking New Value Levers through Service Innovation, Intelligence & Experience
Accelerating Data-Driven Shared Services & GBS Transformation
Leveraging GPO Model to Deliver End-to-End Transformation Value
Refining People, Talent and Leadership Strategies to Adapt to the New Ways of Working
WE PROVIDED UNIQUE AND TAILORED LEARNING OPPORTUNITIES FOR EVERY LEADERSHIP ROLE IN GBS & SHARED SERVICES
GBS Leaders
- Understanding the key implications of current macroeconomics on the future of GBS
- Benchmarking with industry leaders who are redefining the GBS Operating Model
- Understanding the new imperatives of Purpose Based Employee Value Proposition
- Following last year’s success, SSON and EY’s GBS Leaders Exchange Club continues provide exclusive opportunities that’s only open to GBS Leaders for strategic networking and learning
GPOs
- Dedicated O2C Focus Day Summit for Order-to-Cash Leaders to learn and benchmark with industry peers
- Dedicated P2P Focus Day Summit for Procure-to-Pay Leaders to learn and benchmark with industry peers
- Dedicated R2R Workshop for Record-to-Report Leaders to draw practical and actional insights
- GPO Leaders can also join dedicated Interactive Discussion Group to join like-minded peers
Functional Heads
- Dedicated finance transformation track to delve into new priorities in finance shared services
- Brand New HR Shared Services Focus Day providing best practices for HRSS Leaders
- An additional dedicated HR transformation track to add even more case studies and value for you!
- Join Innovation and Value Creation themed tracks to hear new and different ways of delivering value to the business
Strategy & Transformation Heads
- Hearing the most relevant GBS transformation case studies to finetune your transformation strategies
- Understanding the depth of people, process and technology challenges to drive meaningful change in your oganisation
- Provide a transformation roadmap for your journey
- Understanding the new decision factors around location strategies, captive vs. outsourcing model and exploring the best approach for you
Digital Transformation & Automation Leaders
- Dedicated tracks showcasing Intelligent Automation & Digital Transformation case studies
- Automation & Digitalization themed Interactive Discussion Groups offering best opportunities to get together with like-minded digital, automation and data leaders for new ideas, techniques and solutions
- Preparing and getting ready for value creation through intelligence, insights and data
- Leapfrogging your digital services to the next level through ERP transformation, BPM & Intelligent Automation As-A-Service
Service, Operations & Site Leaders
- Going back to basics when economic pressure is high: Focusing on service delivery, quality and value!
- Newly designed Services Expansion and Innovation track to explore new areas of services
- Walk away with essential tools, tactics and metrics from the newly designed Service Delivery, Operations & Management Interactive Discussion Groups & Workshops
- Employee, Customer & Stakeholder Experience themed tracks and workshops to highlight key areas to focus on
Europe's second 5 star touch point for the
GBS and Shared Services industry
"The event was terrific, super well organised, and I felt very welcome and super well taken care of. The topics were right on, in the plenary sessions and the other sessions that were organised. I also spent quite some time with the vendors in the booths who had really great proposals to make and we have several follow-ups. Super thanks again, and looking forward to the future events.”
“This is the 4th SSOW I have been to and I felt the quality of the speakers overall and presentation content was very high and I was impressed”
“Attending the European Shared Services and Outsourcing Week in beautiful Vilnius gave me a lot of insights, learnings, inspiration and a network of fellow passionate shared services professionals. Whichever part of the shared services journey you may be in, this event is definitely worth going to #SSOW.”
“It was an amazing event and all the sessions delivered tremendous value!”
“What an amazing and inspiring experience!”
“So much inspiration from this year’s event in all the discussions and networking”
“Thank you SSON! It was an amazing event and all the sessions delivered tremendous value! It was a great pleasure to join and to speak! See you next time!”
“Thank you to all who have opened the door to their experience and observations. Learning from your examples will hopefully allow us to act faster and better. Lots of food for thought - thanks to you all.”
“It’s an experience that gives you tools to be better”
“Great energy and valuable insights on new technologies and the future of GBS”
“Just attended the Shared Services and Outsourcing Week in Estoril / Portugal. 3 days full of insights and discussions about trends and technology developments in the Shared Services Industry. Very inspirational event #SSOW”
“I enjoyed all the SSOW sessions. Each event I learn new things!”
“Great pleasure to be part of this awesome event!”
“Fantastic event. Looking forward to next year.”
“The SSON event in Lisbon was amazing since I got to meet a lot of people working in different sectors, living the journey of shared services”
“Very dynamic sessions, a lot of food for thought, great speakers! Congratulations to entire SSON team!”
#SSOW History…
SSON’s European Shared Services and Outsourcing Week (SSOW) has been the Europe's longest-running and market-leading event series for over 20 years. We have more end-user practitioner speakers than any other Business Services event in Europe, and as a result SSOW the perfect place for Business Services professionals to develop a solid strategy to address their challenges.
SSOW has provided Shared Services professionals with the resources and connections they need to succeed, through industry-leading events; digital content such as reports, surveys, interviews, editorial, whitepapers, videos, and infographics; and data analytics.
Secure a front row seat at #SSOW London!
To join the event of the year for the Europe GBS and Shared Services community this October, please book online now >>
Shared Services & Outsourcing Week Europe London 2023
Event Partners and Sponsors
Platinum Partner
Gold Partners
Gold Partners
Silver Partners
Silver Partners
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Silver Partners
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Silver Partners
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Silver Partners
2023 Sponsors & Exhibitors
2023 Sponsors & Exhibitors
2023 Sponsors & Exhibitors
2023 Sponsors & Exhibitors
2023 Sponsors & Exhibitors
2023 Sponsors & Exhibitors
SSOW Research Arm
2022 Media Partners
Previous Partners Include
Previous Partners Include
Previous Partners Include
Contact The #SSOW Team
Europe's No.1 Shared Services & GBS event is taking place for second time this October! The 18th Annual Shared Services & Outsourcing Week Europe London will host Europe's leading Shared Services and GBS decision makers under one roof in London on 14-16 October 2024.
To secure a spot, book online now. And, for any assistance, please contact us below.
To learn more about our Attendee Qualification Criteria, please get in touch with us below!
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QUESTIONS?
Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: 44 (0) 207 368 9300
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk
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