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Service costing, when done right, has the ability to drive huge strategic value for organisations in terms of cost optimisation and behavioural change.

When it comes to charging a business unit for the services they have consumed, why does it always end up in a ‘negotiation’ where they question the amount that they are being charged? Surely this is something that should have been decided and agreed upon before the bill shows up? Join Serviceware's workshop and hear from Technology & Global Business Services leaders about the strategies that they have employed that:

• Help to manage costs before the money is spent.
• Avoid the cost allocation disputes that we are all too familiar with.
• Drive culture and behavior change where departments are fully aware of the cost of the services they will consume, before they consume them.
• Enable Shared Service Centers and GBS departments to accurately and fairly charge business units for their true consumption of the actual services that they have consumed.

This whitepaper will expand on some of these key areas, access it for free now!

To join this workshop simply register online or email us at events@ssonetwork.com 

Artificial Intelligence in business services... re-imagining the boundaries. With more and more buzzwords being banded around featuring AI, Tech and Analytics, we highlight the key sessions taking place at SSOW Autumn demonstrating it is the place to be to learn about the realities of the challenges and the successes of Automation, Tech and Analytics

Preview how Analytics, Tech and Automation will be discussed at SSOW! 

Many enterprises are still bogged down in traditional HR models, stuck in what we might call legacy mode, the reality is that digitalisation is hitting HR like a hammer! SSOW Autumn is your perfect opportunity to learn all the tips and tricks to create modern, optimised HR Operations.

Discover more in this exclusive look at SSOW Autumn 2019!

Historically the first function to be centralised, and often the first function to be partially automated, there are a wealth of innovations Finance professionals need to embrace to establish themselves as service pioneers.

Discover how SSOW Autumn will help you transform your finance function now!

With more and more SSOs transitioning to Global Business Services, or setting up GBS from scratch in order to leapfrog the maturity curve and add significant value back to the business, SSOW Autumn is the place to be to learn about the realities of the challenges and the successes of GBS.

Preview how SSOW Autumn is at the forefront of GBS Revolution now!