Jean Claude de Vera

President, AgileGBS & Former Vice President Global Business Services LafargeHolcim

Workshop Day

Monday, October 14th, 2019

4:30 PM Workshop L: Harnessing The Power Of Analytics To Deliver Personalised Experience

With more and more data being created within organisations every minute, SSO leaders have the opportunity to utilise meaningful data to inform both strategic and operational decisions. This workshop will focus on how to utilise the true value of data and analytics, allowing Business Services to move successfully up the value chain.
You will:
        Discover how to kick-start your data analytics strategy
        Where will the quickest wins come from?
        What are the biggest barriers to getting cognitive and predictive analytics to work within an SSO?
        Learn tips and trips to successfully manage data alongside BAU

Main Conference Day 1

Tuesday, October 15th, 2019

Check out the incredible speaker line-up to see who will be joining Jean.

Download The Latest Agenda