Jean Claude de Vera

President AgileGBS

Jean-Claude DE VERA is since April 2018 President of AgileGBS an advisory company specialized in Shared Services and SG&A function's Transformations from Diagnostic to Projects deliveries.

He was since March 2009 LAFARGE and then LAFARGEHOLCIM VP Global Business Services, the World Leader in Building Materials operating in 80 countries with 2300 plants and 81000 employees for 26 billion CHF Revenues. He was in charge of Group SG&A Transformation including Data and Process Standardization and Shared Services Monitoring (e.g. 15 SSC operating MDM, P2P, O2C, R2R, H2R, and CPI and covering all Countries in Americas, Asia, Middle East, Africa and Europe).

From 2003 to 2009 he was President and Founder of BIPORIS a management consulting company specialized in Support functions Optimization, in Shared Services and Outsourcing operations from diagnostic and design to implementation for major companies (Human Resources; Finance; IS/IT; Facilities Services, Purchasing and Logistics…)

From 1981 to 2002 he had an extensive executive experience as Auditor, Head of Information Systems and Finance, Business Services and Profit Centers at BULL (now part of ATOS Group), INTEL Corp, CARNAUDMETALBOX (now CROWN) and BP AMOCO (now BP).

Jean-Claude is postgraduate from Pantheon-Sorbonne (Business), IAE of Paris (DESS Audit and Management Control), ESSEC (Master in Management and Logistics) and from HEC Executive MBA.  

Main Conference Day 1

Tuesday, October 15th, 2019

11:15 AM Interactive Panel: Global Business Services Transformations –Driving Forward to GBS Maturity

According to SSON’s 2019 Survey, 1/3 of global organisations are currently implementing GBS, and within another five years, another 1/3 plan to do so. How can these GBS leaders transform their operations to maximise agility, flexibility, and both the bottom, and the top line?
In this session, hear from GBS leaders who are on the road to GBS maturity. Learn what the catalyst to transform from “SSO” to “GBS” has been, the challenges associated with it, and the tips and tricks to realise the benefits to time and to scale.
Discussion points:
        What are the central pillars of any successful GBS strategy?
        What makes a GBS “world-class”?
        Can you have a single, standardised service and personalised service excellence? Is there a trade off?
        What are the key hurdles to GBS success?
        Setting-up and winding down – managing relationships with business units. 

Check out the incredible speaker line-up to see who will be joining Jean.

Download The Latest Agenda