14 - 17 October, 2019 | Grandior Hotel Prague, Prague, Czech Republic
Monica Murer, Operations & Continuous Improvement Director - Shared Services at Honeywell

Monica Murer

Operations & Continuous Improvement Director - Shared Services

Check out the incredible speaker line-up to see who will be joining Monica.

Download The Latest Agenda

Main Conference Day 2

Wednesday, October 16th, 2019

11:45 AM Case Study: Transforming the Quality of Transformation - Beyond Continuous Improvement at Honeywell

Learn how Fortune 100 conglomerate Honeywell is currently on a journey to significantly increase the quality of service it provides, by looking beyond “traditional transformation” methodologies.
Understand HOW they have changed to a more holistic view of change, looking outside the box to focus on innovations, data analytics, and design thinking with the customer in mind, with projects including:
         Operational delivery for HR activities for a customer group of 35,000 employees across 50 countries
        Driving the on-boarding team from an experience standpoint