Operations & Continuous Improvement Director - Shared Services
Main Conference Day 2
Wednesday, October 16th, 2019
11:45 AM Case Study: Transforming the Quality of Transformation - Beyond Continuous Improvement at Honeywell
Learn how Fortune 100 conglomerate Honeywell is currently on a journey to significantly increase the quality of service it provides, by looking beyond “traditional transformation” methodologies.
Understand HOW they have changed to a more holistic view of change, looking outside the box to focus on innovations, data analytics, and design thinking with the customer in mind, with projects including:
● Operational delivery for HR activities for a customer group of 35,000 employees across 50 countries
● Driving the on-boarding team from an experience standpoint