12 - 15 October, 2020 | Prague

Oren Elisha

AI Research Scientist and Incubation Manager Microsoft

Oren Elisha is a principal scientist at Microsoft’s R&D center in Israel, leading an AI driven incubation team that builds a solution that improves business workflows on several Microsoft platforms. The main scenario supported by the incubation is adaptive categorization of incoming messages in business centers, along the entire process lifecycle. The automatic and adaptive categorization, powered by AI, ease and reduce operators and agents’ manual work, as well as provide center managers with self-customized analytics for decision making.

 

Prior to joining Microsoft in 2017, Oren had been working and leading AI/ML projects in various companies and start-ups such as GE, IAI, Tiltan and TechnoSTAT. He is an active AI researcher, holding a PhD in applied mathematics from Tel Aviv University and serves as a lecturer at the University’s engineering faculty.  

Main Conference Day 1

Tuesday, October 15th, 2019

3:15 PM Microsoft Human Resources Case Study – People and Analytics

In this session, hear how Microsoft have implemented a global HR shared services strategy, managing large-scale multi-cultural teams and establishing sustainable delivery centres which contribute towards excellent employee experience.
 
Discover how shared services is supporting Microsoft’s HR mission through provision of services and assisted support to 120K employees, and the critical role that data is playing in assisted support delivery.
 
Discover:
·         The role of tech in the HR SSC of the future
·         The essential role of culture and customer-focussed KPIs
·         How the role of data can lead to sustainable long term results and is implementing business strategy

Check out the incredible speaker line-up to see who will be joining Oren.

Download The Latest Agenda