Head of Global Services, Investment Management, and Best Selling Author
Main Conference Day 1
Tuesday, October 15th, 2019
With the wealth of automation solutions available in the marketplace, how should a SSC leader starting out formulate his or her greenfield IA strategy? In this panel session, hear from senior GBS leaders about their different approaches to looking at automation to solve problems and drive value throughout their organisations.
● What comes first, the process improvement or the bot?
● Achieving scalability - what are the key hurdles to “automation maturity”?
● How best to set up an automation centre of expertise and to accelerate your internal capabilities?
● What’s next?